Flood Information

This section has been displaying information  to help businesses and residents after the flooding in December 2015.


Please see the section entitled Resilience for further information


Here is the Final Report of the Flood Information Group received February 7 2017.


Flood Information Update 06.06.16

  • Aberdeenshire Waste Services: This is the Final Flood Briefing Statement from Waste Services but should you require further help or advice then please contact the Wasteline on 03456 08 12 07. As the authority has now moved from response to recovery and has completed actions to support the initial clear up in towns across the area – skips in affected areas to collect flood damaged items are no longer available. Individual cases can still contact the council and we will work with them to assess the level of help required. Businesses that have been affected by the flooding are advised to contact their insurance provider to deal with the clearance of flood damaged items. Businesses who receive trade waste and recycling services from Aberdeenshire Council and have been affected by the impact of flooding can telephone the Wasteline on 03456 08 12 07 for further advice.
  • Police Scotland and Scottish Ambulance Service may be contacted at the Ballater Police office on Deebank Road. Police Scotland front counter services will be available Monday – Friday from 0930-1230 and 1330-1700.


Minutes from May 13th 2016 Meeting


Notice posted 04.04.16: The Flood Response Team will no longer be based in Ballater Library.


Posted 29.03.16: Ballater Flood Recovery Plan and Appendix 1.


Flood advice and support:  Scottish Flood Forum was represented by Paul Hendy at the Flood Response Get Together in the Victoria Hall on April 2nd. This was another opportunity for residents affected by flooding to get expert advice and support regarding insurance claims, drying out properties, property repairs and any other questions related to flooding and its impacts.

    • Charitable Chiels: Ballater Chiels will be available in Ballater Library on Fridays from 2-3pm to speak to anyone who would like to apply to their flood relief fund (From April 15th onwards).
      • The appeal was launched in January as a response to the unprecedented rainfall caused by Storms Desmond, Eve and Franks.  Since then the Appeal has raised over £675K thanks to the support of the public, Foundation Scotland’s individual and corporate clients, Aberdeenshire Council, Scottish Government, Players of the Postcode Lottery and Comic Relief.Giles Ruck CEO said, “As the only community Foundation in Scotland we took the decision that we had a key role to play in supporting communities most affected by the flooding. I would like to thank everyone who has donated and helped raise this magnificent sum, which has gone a long way to relieving the financial hardship and distress for the many individuals and community organisations severely affected by the flooding.With funds steadily reducing due to the number of applications, we have taken the decision to close the Appeal on the 27th May.  I would urge anyone who lives in a flood affected area in Scotland and has not yet applied to complete the simple online application form before the 4pm deadline on 27th May.”Details of how to apply and more information on what the appeal will fund can be found on Foundation Scotland website at https://www.foundationscotland.org.uk/flood-recovery-appeal/apply-for-funding/
      • Ballater Flood – Housing Problems (Posted 16.03.16): Aberdeenshire Council Housing Options Team are aware that some residents of Ballater and the surrounding area who are currently in temporary accommodation following the December Flood may soon have to vacate the rented or temporary accommodation. If you are in this situation and are experiencing or threatened with homelessness, please contact the Housing Team during office hours (8.45am  – 5pm Monday to Friday) on 01569 768562.  The Housing Options Team will be able to provide you with housing advice and assistance.
      • Scottish Flood Forum update: Paul Hendy is now in the library on Thursdays until the end of March 2017.


Flood information also includes documents below contributed by Alan Nicoll of Laurie & Co, Ballater: A Notice from Laurie & Co. 12.01.16 and A Practical Guide to dealing with your Flood Damage – based on information from the meeting Thursday January 7th, at Glenmuick Church convened by the Princes Business Emergency Resilience Group (part of the Princes Enterprise Regeneration group).

On 10th of February 2016 a packed village hall accommodated residents as SEPA, Police Scotland, Ballater Community Council, Aberdeenshire Council and Cairngorms National Park Authority and the Scottish Flood Forum came to discuss the recent spate and the future of Ballaters’ flood defenses. If you were unable to attend, links to recordings are available here:

Flood Meeting – Short Version

Francis Duguid – Ballater & Crathie Community Council

Paul Hendy – Scottish Flood Forum

Steve Robertson – Police Scotland

Peter Argyle – Aberdeenshire Council

Claire Wheeler – SEPA

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