Public Services

Bank of Scotland

Opening Hours:
Monday 9am - 12.30pm & 1.30pm - 4.30pm
Wednesday 9.30pm - 12.30pm & 1.30pm - 4.30pm
Friday 9am - 12.30pm & 1.30pm - 4.30pm

9 Bridge Street
Royal Deeside
AB35 5QP

Citizens Advice Bureau

The South West Aberdeenshire Citizens Advice Bureau (SWACAB) covers the whole of the South West of Aberdeenshire, from the border with Aberdeen at Westhill right out to the upper Dee and Don valleys, providing free, confidential, impartial and independent advice and information to help you resolve the problems and issues you face.
We will have an advice centre in the Beaton Craigie Room of the Victoria & Albert Halls, Ballater on the first and third Wednesdays of every month from 12 noon – 3pm starting on July 16.
We can help you sort out debt worries and ensure you claim all the benefits and tax credits you may be entitled to. We can help with housing, utilities and employment problems, deal with consumer issues, answer questions about immigration and have lots of experience of family and personal matters too.
We are always looking for additional volunteers to join the bureau and value all financial support, no matter how small.

Beaton Craigie Room
Victoria & Albert Halls
Royal Deeside

01224 74 77 14

Ballater Clinic

For urgent medical advice, call the clinic during the day, 08.30am - 5pm.
Evenings, weekends and holidays, telephone NHS 24 on 0845 4242424

13 Provost Craig Road BALLATER Royal Deeside AB35 5NN

013397 55686

Ballater Library

We're moving!
The Ballater Library is open through Saturday August 11th; our usual hours which are: Tuesday 10 - 12noon and 6.30 - 8pm, Thursday 2 - 4pm and 6.30 - 8pm, Friday 2 - 5pm and Saturday 10 - 12noon. Our Open Day will be on Sunday August 19th from 10am - 12 noon and we will reopen at on Monday August 20th.

The librarians are always eager to help you find the book you need, help you with your family history and have been known to shovel snow so that you can get to the library.
Facilities for residents and visitors to Ballater include large print books, computers with internet and email, eReaders, Bookbug Sessions for Babies & Toddlers, photocopying (A4 Black & White only) , magazines and information on the local community and its history, careers and the Scottish Parliament.

Station Square
Royal Deeside

01339 267700

Police Scotland

The Ballater Police Office is now a joint facility shared by the Police Service and The Scottish Ambulance Service. There are currently 4 Police Constables and 1 Police Sergeant working from Ballater Police Office assisted by a Clerical Officer. The office is open Monday to Friday 0900 -1300 hours and at other times dependant on the availability of the on duty Police Officer(s). To contact the local police regarding a non-urgent matter, please attend at the office or telephone 101 to contact the Police Service Centre. For all emergency situations, telephone 999.

Deebank Road
Royal Deeside

101 / 999

Royal Mail

The Ballater Post Office is located in the Co-Op on Golf Road.

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